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E-Business

Leveraging the Web for Decision Support

Making Every Customer Relationship Count: Exploring the Business Drivers and Technology Enablers of CRM

Business to Consumer (B2C) Electronic Commerce Information Systems

The Critical Role of Business Intelligence in E-Business

Arriving at the Upside of Uptime

Availability Management

Online Personalization for E-commerce

eMerchant

eXactML: Speak the language of eBusiness

The Art of Indexing

Business Intelligence: Supporting The CRM & E-Business System Infrastructure

Data Quality in the Information Age: The Key to a Strategic Enterprise Resource

From Web Logs to Web Loyalty: Managing Your Customers Throughout the Customer Lifecycle

Extending the Corporate Portal

Moving Beyond Permission-Based Email Campaigns to Create Lasting Customer Dialogs

Planning Your E-Service System

Mobile E-Business

Workflow: An Essential Element in Content Management Systems

Web Services Process Integration with Attunity B2B

Web-Enabling Mainframe and Legacy Systems with Attunity Connect

J2EE: The Future of CRM and E-Commerce

Building Enterprise-Class E-Business Portals

Elevating Service Levels and Accelerating ROI with Active Service Level Management

Surviving the Paradigm Shift: How financial services firms can assure profitability and continued relevance in the new Economy

The Advice-Enabled Enterprise: A Customer Context Server for the Financial Service Industry

Ruling A Self Service World

Probabilistic Matching Engines for E-Business

Strategic Issues of B2B E-Business

From Interactions to Transactions: Designing the Trust Experience for Business-to-Consumer Electronic Commerce



Industry Vendors