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Marketplace
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Channel Resources
Articles from this Site
Navy Federal Increases Member Satisfaction with SPSS
Frontier Communications Implements Progress DataXtend SI
Chordiant Launches Recommendation Advisor 6.1
Marketing Information Systems from a CPG Industry Perspective
Pitney Bowes Group 1 Releases New Version of Data Quality Platform
White Papers
Making CRM Do Its Job
Managing CRM Data for Sales Performance
Got CRM? Small Business Guide for Small Business
Organic Customer Growth for Financial Services Institutions
Building Profitable Customer Relationships and Personalized Retention Strategies
Books
Customer Relationship Management Systems: ROI and Results Measurement
Enterprise One to One: Tools for Competing in the Interactive Age
The One to One Fieldbook: The Complete Toolkit for Implementing a 1To 1 Marketing Program
Data Mining Techniques: For Marketing, Sales, and Customer Support
The One to One Future: Building Relationships One Customer at a Time
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Measuring the Customer Experience
Customer Experience Management has gained tremendous ground as it changes the way we look at our customer relationships. As a Healthcare IT market research leader, Porter Research conducts over 6,000 interviews a year with hospitals, clinics, and payers.For more information on related topics, visit the following channels:
