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Staying a step ahead in the dynamic world of business intelligence and data warehousing is an exciting - but time-consuming - challenge for all IT professionals. To save you some valuable time, we have collected the latest resources to aid you in your quest for competitive advantage in the industry. Focusing on a specific aspect of the business intelligence and data warehousing industry, this CRM resource portal proves to be an excellent channel for all users searching for specialized information. Read related editorial from DM Review magazine and DMReview.com, research our white paper library, and check the bookstore titles. We'll be adding new CRM material as soon as it is published so bookmark this site and visit often!

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WHITE PAPERSCRM WHITE PAPERS

Moving Beyond Permission-Based Email Campaigns to Create Lasting Customer Dialogs
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Looking for other white papers? Visit the complete White Paper Library.


BOOKSCRM BOOKS


Customer Relationship Management Systems: ROI and Results Measurement
By Glen S. Petersen

Customer relationship management is one of the hottest topics in corporate America today. Projections for spending on Customer Relationship Management Systems is $5 billion by the year 2002. Most organizations have a great deal of trouble justifying their systems, this is a unique text that addresses the issue of justification and tracking performance.

87 more book(s) available on this topic. Click Here!


MORE RESOURCESMORE CRM RESOURCES

Read product reviews on CRM products.
Check out CRM software demos.
Read CRM questions and answers in Ask the Experts.

Interested in receiving an update of DMReview.com editorial on CRM? Subscribe to our Content Alert e-mail. You'll receive a topic-specific e-mail focused on industry topics. Subscribe Here!



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