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Capgemini Ushers in New Era of Business Process Outsourcing by Delivering Business Insight

Capgemini, a provider of Consulting, Technology and Outsourcing services, announced significant enhancements and new services as part of its expanded Business Process Outsourcing (BPO) solution portfolio. Capgemini is leading the development of 3rd Generation BPO services delivering value to the top line - by combining unique Business Insight processes with the innovative use of business intelligence tools and deep industry knowledge, Capgemini unlocks the hidden value-add in basic BPO workflow. Capgemini is delivering BPO with Business Insight, which enables clients to make better, more informed decisions that drive measurable business outcomes that contribute to the top line.

 "Capgemini leveraged innovative processes and economies of scale to deliver more efficient and standardized processes. Outsourcing our F&A services to Capgemini has resulted in improved quality, business agility, and risk management," said Phil Cox, Director Shared Services, Unilever Asia & Africa, based in Singapore.

"Outsourcing F&A processes to Capgemini enables us to focus our time and resources to our core business areas, which impact our profitability and competitive advantage. Best of all, Capgemini delivered a flexible solution on time and on budget with no disruption to daily business or customer interactions," said Beth Summers, Chief Financial Officer at Hydro One.

 


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