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Vignette Delivers Next Generation of Online Customer Experiences

Vignette announced the worldwide availability of its latest Vignette Portal release. A key component of Vignette's next generation Web solution, Vignette Portal enables many of the world's largest organizations to maximize customer touchpoints and deliver a highly personalized experience in line with customers' requirements, desires and past behaviors.

"Investing in the online customer experience is becoming an increasingly important priority for enterprise organizations, as the Web becomes a more mature and reliable method for connecting businesses with end-users," said David Gootzit, analyst at Gartner. "By improving the online experience, organizations can encourage customer loyalty and positively impact revenue growth."

Vignette Portal builds on the company's history in delivering next generation customer experiences. Enhanced features include:

  • Support for leading-edge Web 2.0 technologies like mashups and AJAX
  • Enhanced personalization through multilanguage support
  • Federated search capabilities, enabling users to query a wide range of internal and external data sources, including Microsoft Exchange, Google, Yahoo and Lotus Notes
  • Customizable URLs to help drive traffic and improve search engine optimization
  • Advanced dashboard capabilities

For more information, please visit www.vignette.com.


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