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More Case Studies / Profiles

DM Review’s case study section is open to mainstream businesses and consultants that wish to provide bylines in their own words and share real-life stories of value to our audience. DM Review also encourages candidate submissions for staff-written case studies and executive interviews from consultants and technology providers, but requires that our editors will be allowed to independently interview representatives from end-user companies. Contact Jim Ericson for more information.

Simply Operational

Jim Ericson
Surgical productivity at Lahey Clinic gets a boost from business activity monitoring and role-based dashboards

Case Study: Charter Baking Aligns Business Functions with EBA

Andy Artzer
Charter Baking expands with Exact Business Analytics

Case Study: Scripting Keeps a Paperless Hospital Up When Systems are Down

David Tilley
Workflow automation technology allows Citizens Memorial Healthcare to automate common tasks, manage workflow and improve productivity throughout the organization

Case Study: Longbow Analyzes Candy Catalog’s Sweet Spot

Billie Phillips
Harbor Sweets transforms catalog campaign dynamics and sheds light on which campaigns are most beneficial

The Velocity of eBay

Jim Ericson
Data Warehouse Institute conference presentation demonstrates the brute force of massive utility computing and analytics as a service

Handled With Care

Jim Ericson
Pitt Ohio Express tackles data quality without compromising flexible customer service.

Case Study: State of Ohio Officials Safeguard Data for School Districts and Students

Duane Baker
Leading technology executives in the state of Ohio were trying to manage the storage needs of more than 730 schools districts across the state.Consolidating storage of all the school districts with a backup appliance sounded like a nearly impossible task.

Service Without Reservation

Jim Ericson
Gaylord Entertainment leverages 'listening posts' for a qualitative view of the customer experience at its major hotel/conference operations

When Fast is Not Enough

Jim Ericson
Data management and value-add services are both core to the success of Shazam, the nation’s sixth-largest electronic funds transfer provider.

Just Enough, Just in Time

William Hayes
From raw text and databases to customized information delivery at Biogen Idec

Smarter HR

Jim Ericson
HR isn't what it used to be at Burlington Coat Factory

Great {Customer} Expectations

Jim Ericson
Shared information resources and process focus help sales and self-service coexist at Dow Corning.

Thinking Big at Casual Male

Jim Ericson
Dennis Hernreich leads a multichannel strategy at Casual Male Retail Group

Enterprise-Level BI

Rachel Chew, LM Ericsson, and Gabriel Fuchs
Implementing the Business Intelligence Competency Center

Process And Performance

Jeff Walter
General Motor's approach to fixed-operations analysis



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