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Channel Resources
Articles from this Site
Pitney Bowes Group 1 Releases New Version of Data Quality Platform
ITW Construction Products Goes Mobile with Maximizer CRM
Oracle Releases Oracle CRM On Demand Release 15
Verticals onDemand Launches First SaaS CRM Application
Maximizer Software Completes CRM Family of Products
White Papers
Making CRM Do Its Job
Managing CRM Data for Sales Performance
Got CRM? Small Business Guide for Small Business
Organic Customer Growth for Financial Services Institutions
Building Profitable Customer Relationships and Personalized Retention Strategies
Books
Customer Relationship Management Systems: ROI and Results Measurement
Enterprise One to One: Tools for Competing in the Interactive Age
The One to One Fieldbook: The Complete Toolkit for Implementing a 1To 1 Marketing Program
Data Mining Techniques: For Marketing, Sales, and Customer Support
The One to One Future: Building Relationships One Customer at a Time
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Executive Interview
Travel Tested
President and CEO of Kalido Bill Hewitt talks about his 20-year-plus career in technology management with DM Review Editorial Director Jim Ericson.
Feature Articles
Make BPM More Than Just a Line Item
By Stephen Coco
Business Rules and Business Intelligence
By Robert Blasum
Re-Energizing BI with BPM
By Kiran Garimella
Personas and Customer Data Integration
By Donald Farmer
SQL Server Executive - BillBak's Corner: Performance Management is Accountable Business Intelligence
By Bill Baker
SQL Server Executive - Business Intelligence Takes Center Stage
By Naveen Puttangunta
Columns
Effective Leadership Behavior for Strategy Review Meetings
By Barnaby S. Donlon
Software Selection Methods
By David M. Raab
Metadata's Role in Managing the Data Asset, Part 1
By Jonathan G. Geiger
Role-Based Performance Management
By Jonathan Wu
Hybrids are Hot
By Aaron Zornes
A BI Steering Committee Gets Back on Track
By Evan Levy
Taking the Pulse of Sales and Marketing
By Larry Goldman
Data Quality: The Price of Entry
By R. Todd Stephens, Ph.D.
Physician Spend: Going Beyond Compliance
By Anthony Politano
Reference Checking, Part 1
By Sid Adelman
Definition Differences
By Steve Hoberman
Trial-and-Error Method of ETL
By Rick Sherman
Dashboarding Governance
By William Laurent
2007 Core Business Performance Management Vendors
By Craig Schiff
Online Exclusives
Plain English about Information Quality
By Larry English
Why the Market is Now Ready for Business Intelligence as a Service
By Richard Batty
Case Study: Southside Electric Recycles Software and Eliminates Power Struggles
By Linda Easter Davis
Product Reviews
Anadarko Uses Hyperion MDM to Manage 97,000+ Member Dimensions
Hyperion Solutions Corporation - Hyperion System 9 Master Data Management
Big Blue Helps Put Customer Information on Nationwide's Side
IBM Corporation - IBM WebSphere Customer Center (WCC)
Choice Hotels International's Real-Time CDI Solution from Initiate Systems
Initiate Systems, Inc. - Initiate Identity Hub
LexisNexis Bolsters Sales and Improves the Customer Experience with Siperian MDM Hub
Siperian - Siperian Master Reference Manager
Results OnShore Uses Sypherlink Harvester to Accelerate Large-Scale Law Enforcement Information Sharing
Sypherlink, Inc. - Sypherlink Harvester
Departments
From the Editors
By Mary Jo Nott, Jim Ericson
