Executive Interview
Network Appliance
Dan Warmenhoven, chief executive officer of Network Appliance, chronicles the company's achievements and shares his insights on NetApps' potential in the external storage marketplace.
Feature Articles
Intelligent Information Processing
By David Loshin
$44 Billion Spent on CRM in 2000 – and Customer Relationship Management is Worse than Ever!
By Rob Bosch
Integrating Data and Document Warehouses
By Dan Sullivan
The Coming Storage Convergence
By Anthony Cerqueira
Diary of a Data Warehouse Project
By Jean Schauer
Columns
Why You Don't Need Management Commitment, Part 3
By Larry English
What a Data Warehouse Is Not
By Bill Inmon
2001: A Customer Service Odyssey
By Susan Osterfelt
Meta Data Repository Project Plan: The Rollout Phase
By David Marco
Message from the Vice President of Online Services
By Brett Champlin
More CRM Without the Customer. . .and Without the Data Warehouse
By Lou Agosta
Customer Matching Systems, Part 1
By David M. Raab
Building a Segmented CRM Database in an Emerging Market
By Doran J. Levy
All Mach – No Vector
By Claudia Imhoff
Further Musings on the ASP Market
By Nancy Stewart
The Contact Center Data Mart, Part 1
By William McKnight
Paying the Price
By Douglas Hackney
Online Exclusives
Information Strategy
By Jane Griffin
NerveWire: The Pulse of E-Business
By David Cahn
CEO Perspectives
By David A.J. Axson
Product Reviews
ActaWorks is Key Component of Albemarle's E-Business Infrastructure
Deluxe Drives Business Insight and Predictability with Adaytum Business Planning Solution
ANGOSS Grows Decision Trees for Bell Canada
Angoss Software Corporation - KnowledgeSTUDIO
Progress Energy Standardizes on MERANT DataDirect Technology
MERANT - DataDirect
Juniper Bank Cashes in With Ascential DataStage
SQL-Programmer 2001 Ensures High-Quality Data for Kenra, LLC
BMC Software, Inc. - SQL-Programmer 2001
Brio Delivers Increased Revenue and Profitability with Member Reporting
InfoView Wireless Edition Greatly Increases Efficiency for Butler Technology Solutions
Business Objects - BusinessObjects InfoView Mobile (formerly InfoView Wireless Edition)
Otis Elevator Rises Above E-Commerce Information Overload with Cognos
Cognos - Cognos Business Intelligence
C-Insight Web Intelligence Chosen by World's 5th Largest ISP
MetaEdge Corporation - C-Insight Web Intelligence
Syncx Facilitates Analysis of Consolidated Sales Information for Digitalrep
CommerceRoute - Syncx 6100
Compaq Conquers Data Management and Storage Problems for The New Zealand Army
Hewlett-Packard Company - HP StorageWorks
CA ERwin Sets The Standard for Leading Insurance Company
CA - AllFusion ERwin Data Modeler
Microsoft's Business Intelligence Solution: Delivering Real Business Value
Microsoft Corporation - Microsoft SQL Server 2000 Analysis Services
BMW Manufacturing Corp. Chooses Comshare to Harness Operating Cost Information and Improve Productivity
Extensity (formerly Geac) - Comshare Decision
CorVu Helps HM Customs & Excise Derive Strategic Information
CorVu Corporation - CorVu CorBusiness
CoSORT Sort/Join Solutions Segment CRM Data at I-Centrix
CoSORT/IRI, Inc. - CoSORT Sort, Report, ETL
Crystal Decisions Web-Enabled Technology Delivers Competitive Advantage to AdOctane with Unique Advertising B2B Site
BEACON Drives Strategic Decisions for New York State Insurance Fund
Millbrook, Incorporated - BEACON
Tapping Opportunities Through Data Mining
Cygron Pte. Ltd. - DataScope
Thazar Solutions Corporation Revamps Data Warehouse Model with Data Junction
DataCore Provides Simplified, Secure Storage Management for Plumbers & Pipefitters
DataCore Software Corporation - SANsymphony
BYOBroadcast Chooses the Managed Storage Alternative
NaviSite, Inc. - NaviSite Managed Storage Solution
INFONXX Powers up with DataFlux to Deliver Complete, Accurate Information
DataFlux Corporation - DataFlux dfPower Studio
DataMirror Transformation Server Enables Real-Time Replication of Customer Data for RPM
DataMirror Corporation - DataMirror Transformation Server
NetAcumen Delivers Web Analysis Across the Enterprise for LowerMyBills.com
Responsys (formerly NetAcumen) - NetAcumen V/2
New Balance Takes New Strides with DI-Diver
Dimensional Insight, Inc. - Atlantis and DI-Driver
EasyAsk Delivers Precise Answers to Business Questions Throughout the Enterprise
EasyAsk Inc. - EasyAsk Precision Search
Embarcadero Performance Center Ensures 24x7 Monitoring for DMIND
Embarcadero Technologies, Inc. - Embarcadero Performance Center
Tektronix Uses NetIQ CommerceTrends to Boost Marketing Efforts and Sales
NetIQ Corporation - Commerce Trends
OSC Sharpens its Competitive Edge with Firstlogic's Information Quality Suite
Freedom Intelligence Powers Online Searching for Global Leader in Information Delivery
Freedom Intelligence - Freedom Intelligence
GLCommunicator Customizes the Connnections between The Siemon Company and its Partners
Gordano Ltd. - GLCommunicator
Paradigm Direct Uses DataQuality.net for Address Cleansing, Coding and Standardization
Pitney Bowes Group 1 Software - DataQuality.net
Staples Attains New Level of Availability with HP
Hewlett-Packard Company - HP 9000 Enterprise Servers
Targetnet Hits Mark with Hyperion Application Builder
Hyperion Solutions Corporation - Hyperion System 9 BI+
IBM DB2 Log Analysis Tool Quickly Isolates and Corrects Unwanted Changes to Database Tables
IBM Corporation - IBM DB2 Log Analysis Tool
InfoImage Freedom Enterprise Decision Portal Provides Personalization Solution for Poten & Partners
ServiceWare Technologies (Formerly InfoImage) - ServiceWare (Formerly InfoImage Freedom Decision Portal)
WebFOCUS Powers National Adoption Database
Information Builders, Inc. - Information Builders WebFOCUS
Shutterfly Creates Highly Scalable and Stable Database Using Informix Dynamic Server
Innovative Systems Solution Lays the Foundation for NAHB's Membership Database
Innovative Systems, Inc. - i/Lytics
Q.E.P. Creates Manage-by-Exception Environment with BizWorks
Stellcom Creates an Organizational Memory with Intraspect 4
Intraspect - Intraspect 4
Fremont Comp Tunes Oracle Apps, Databases Using LECCO SQL Expert
National Cancer Institute Uses MapInfo MapXtreme to Create Online Cancer Maps
PB MapInfo Corporation - MapXtreme
PolyAnalyst Predicts Most Loyal Personnel for DynMeridian's Client
MEGAPUTER Intelligence Inc. - PolyAnalyst
Network Storage Solutions Thunderbolt NAS System Delivers Performance, Price, Scalability and Manageability
Network Storage Solutions. Inc. (NSS) - Thunderbolt NAS
Noetix Unlocks Data for Telex Corporation
Noetix Corporation - NoetixViews, Query Server and Web Query
Javlin Powers Sakonnet Technology's Energy Trading/Risk Management Application
Progress Software Corporation - Javlin
USGS Uses Oracle9iAS Discoverer Within its Data Warehouse Solution
Oracle Corporation - Oracle9iAS Discoverer
Bank Leumi USA Improves Internal Performance Reporting with OutlookSoft Enterprise Analytic Portal and OutlookSoft Financial Planning and Analysis
OutlookSoft Corporation - OutlookSoft EAP and FPA
Borden Foods Cooks Up Effective Profitability Reports with PeopleSoft
PeopleSoft, Inc. - Profitability Insight
Precise Helps The Research Foundation of State University of New York Administer Over $440.5 Million in Grants Programs
Precise Software Solutions, Inc. - Precise/Insight
ProClarity Provides Powerful Solutions to Energy Challenges for Idaho Power Company
ProClarity Corporation - ProClarity Analytics Platform
Fingerhut Extends Data Analysis Capabilities with the Quadstone System
Quadstone, Inc. - Quadstone System
Enterprise Information Management Empowers Cingular Wireless
Quest Software, Inc. - Vista Plus
Sagent Solution is Central Source for Management Reporting and Data Analysis at Tickets.com
Sagent Technology, Inc. (Acquired by Group 1 6/03) - Sagent Solution and Centrus
Banco Espirito Santo Identifies and Reacts to Customer Behavior Using Clementine from SPSS
SPSS, Inc. - Clementine
Sun Delivers Scalability, Flexibility and Performance for Devon Energy's Data Center
Sun Microsystems, Inc. - Enterprise Servers, StorEdge T3 Arrays, Blade 1000 Workstations
Sybase IQ Helps Meet Business Challenges at ODS Health Plans
Sybase, Inc. - Adaptive Server IQ Multiplex
Backup Express Eases Acxiom's Backup Headaches
Syncsort Incorporated - Syncsort Backup Express
TARGIT Analysis Provides Egmont with Centralized Data for Analysis
TARGIT U.S. Inc. - TARGIT Analysis
BridgeWare Brings Outpost.com Closer to Customers
Taurus Software, Inc. - BridgeWare
Teradata for Windows 2000 Scales to Support Financial Service Provider's Growth
Teradata - Teradata V2R4 for Microsoft Windows 2000
First Union National Bank Gains a Competitive Edge with The Trillium Software System
Harte-HanksTrillium Software - Trillium Software System
USADATA Improves Prospect Targeting for PitneyWorks Do-It-Yourself List Buyers
USADATA - USADATA
Graphical Performance Series Provides Analysis of Sales Information for Biomet
Vanguard Solutions Group, Inc., A Division of Exact Software North America - Graphical Performance Series (GPS)
Visible Developer Generates 3-Tier Enterprise Application from Model Repository
Visible Systems Corporation - Visible Developer V2.5
Vision Solutions Enables RMI to Keep Railcars Moving in a 24x7 Operation
Vision Solutions, Inc. - Vision Suite for AS/400
Tribal DDB Deploys eBizinsights XL for E-Business Performance Management
Visual Insights - eBizinsights XL
JWAVE Enables RDI to Create Flexible, Real-Time Display Environment
Visual Numerics, Inc. - JWAVE
StorageCeNTral Identifies and Eliminates Excessive Employee Storage for ABB
W. Quinn Associates Inc. - StorageCeNTral Enterprise
National Marrow Donor Program Increases Database Performance with ProActive DBA
White Sands Technology, Inc. - ProActive DBA Visual Space Management Edition Version 6.0
WizWhy Answers the Tough Questions
WizSoft, Inc. - WizWhy
Departments
From the Publisher
By Ron Powell
