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DM Direct Special Report Archives

October 29, 2002 issue of DM Direct Special Report

When it Comes to Collaborative Portals, Go Native
by Dan Carmel
One approach to deliver a collaborative content management portal is portalization ? making the portal native to the applications ? part of the same integrated environment rather than a loosely connected afterthought.

Closing the Information Gap on Customer Intelligence
by Chris Worsley
A customer intelligence system creates a central, flexible repository of all the information held within disparate CRM and other operational systems and provides for true global account management.

Focus on Security: Delphi Group Report on Web Services
by DMReview.com Web Editorial Staff

New Product News
by DMReview.com Web Editorial Staff

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