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Channel Resources
Articles from this Site
London Borough of Camden Delivers Citizen Service with Pentaho
MVP Health Care Selects Pitney Bowes Group 1 Software
Korean Bank Taps Teradata for Customer Relationship Management
Maximizer Software Launches New Brand andFocus on Mobile CRM
Navy Federal Increases Member Satisfaction with SPSS
White Papers
Making CRM Do Its Job
Managing CRM Data for Sales Performance
Got CRM? Small Business Guide for Small Business
Organic Customer Growth for Financial Services Institutions
Building Profitable Customer Relationships and Personalized Retention Strategies
Books
Customer Relationship Management Systems: ROI and Results Measurement
Enterprise One to One: Tools for Competing in the Interactive Age
The One to One Fieldbook: The Complete Toolkit for Implementing a 1To 1 Marketing Program
Data Mining Techniques: For Marketing, Sales, and Customer Support
The One to One Future: Building Relationships One Customer at a Time
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DM Direct
The Advantage of Virtual Appliances
An appliance allows for a relatively small footprint and also provides more of a plug-and-play infrastructure over the traditional server application experience, dividing the component parts across multiple appliances as necessary.
Improving Traceability and Auditability Across the Development Lifecycle
Software development processes are being put to the test by conflicting priorities of faster time to market, flawless quality and governance that are layered on top of the constant need to respond to changes that are introduced into the lifecycle.
Modernizing the Mainframe Through SOA: The Smart Thing to Do
By redesigning the IT infrastructure with key elements built around a service-oriented philosophy, IT managers can respond directly to dynamic business changes - much more quickly and cost-efficiently than in silo-based technical designs.
Case Studies in Brief - December 28, 2007
Industry Implementations.
