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  • Assessments - A Mandatory BI/DW Pit Stop

  • C-Level Executives Prioritize Business Continuity Protection

  • A Statistical Stocking Stuffer for the Holidays

  • Lessons Learned in Master Data Management

  • Research Outlines Key Steps to Protect Sensitive Data

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Best Practices/Benchmarking Channel

Articles

Gartner Outlines Seven Initiatives to Improve Customer Experience

Gartner advises companies to focus their efforts on projects that are doable and critical, while keeping the broader business objective as a future project.

Sustainability Issues Now an Important Consideration for IT Management

In the past, most enterprises have paid little regard to the environmental aspects of the equipment they use, or the way resources are consumed. This attitude needs to change, and quickly.

Ventana Research Assesses the Use of BI in Operations

Benchmark research from Ventana Research, sponsored by DM Review, substantiates the view that operational BI is an important tool for performance management.

Survey Uncovers Businesses’ Financial Integrity Threatened By Change

According to recent research, the greater the level of change experienced by companies, the higher the chances of financial error and risk exposure.

Survey from Noetix Finds Key Benefits of Business Intelligence are Intangible

IT professionals consider the intangible benefits of BI solutions to be of more value than any tangible benefits, and therefore find it very difficult to measure the ROI of these applications.

Columns

Assessments - A Mandatory BI/DW Pit Stop

In the current competitive business environment, a successful data warehousing organization may well be the successful business enterprises of the future.

Setting the Right Stretch Targets

Target setting, is equally important to and no less challenging than measure development to support an effective performance management system.

What is a Smart (Enough) Business Anyway?

In this new column, I hope to cover how businesses are changing as they become "smart enough," what kinds of systems they are building to become smarter and how they are building them.

A Statistical Stocking Stuffer for the Holidays

All of you last minute shoppers stumped for presents to geeky BI practitioner loved ones have an answer to your gift-finding dilemma, a great statistics book available for next day delivery.

Lessons Learned in Master Data Management

Take a look at some best practices for implementing master data management.

Ask the Experts

Are there best practices or tools for creating a data dictionary?

Is there a best practice associated with the number of distinct databases that should be used in the overall warehouse?

Do you have a roadmap, preferably pictorial, to develop a data strategy or an online document that I can reference?

Are you aware of other financial services enterprises which have adopted this approach and if so would it be considered a best practice?

Are there any standard formats to document (or rather describe) the reports we generate from our DW?

White Papers

Best Practices in Data Management

Enterprise Class Hardware Tuning for Microsoft Analysis Services

By Harsh Bhaiya, Sanjay Aggarwal

Best Practices for Planning and Budgeting in Midsize Companies: Overcoming Process and Technology Barriers

By Richard Snow

Books

	Mastering Data Mining: Art and Science of Customer Relationship Management By Michael J. A. Berry and Gordon Linoff
	Handbook of Customer Relationship Management (CRM): The Definitive Guide to Winning, Managing and Developing Key Account Business By Ken Burnett
	Essential Guide to Knowledge Management, The: e-Business and CRM Applications By Amrit Tiwana