Business Activity Monitoring (BAM)
All Your Money Won't Another Minute Buy
This book covers the many reasons why time tracking, preferably through a software as a service platform, is a must for companies of all sizes. It discusses the benefits available through effective key performance indicators and project management, payroll and billing practices, and federal regulation compliance, as well as guides the reader through the buying process. It also discusses numerous pertinent technological advances such as SOA, telecom and the Internet, and Web2.0.
Business Process Change, Second Edition
Business Process Change, 2nd Edition provides a comprehensive and balanced discussion of business process change today. It describes the concepts, methodologies, and tools managers need to improve or redesign process and to implement business process management systems in their organizations.
ReviewYou've picked up the right book for just about any goal you have in process management. If you're an enterprise process architect or manager, Harmon tells you what you need to think about and do at the enterprise level. If you are an owner or improver of a particular process, theres an entire section devoted to managing particular processes. If you're charged with using IT to support processes, you are similarly in luck. The book should be on the desk, in the briefcase, or on the bedside table of anyone who believes business processes are an important way to understand businesses and make them better.
From the foreword by Thomas H. Davenport, Director, Process Management Research Center, Babson College
