Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance by Robert C. Camp  (2)
$31.50
|
The Basics of Benchmarking by Robert Damelio  (2)
$10.95
|
Strategic Benchmarking Reloaded with Six Sigma: Improving Your Company's Performance Using Global Best Practice by Gregory H. Watson
$36.00
|
Benchmarking for Best Practices: Winning Through Innovative Adaptation by Christopher E. Bogan (3)
|
Failure Mode and Effect Analysis: FMEA from Theory to Execution by D. H. Stamatis  (4)
$78.20
|
This item is not eligible for Amazon Prime, but millions of other items are. Join Amazon Prime today. Already a member? Sign in.
|
|||||||||
Customers Who Bought This Item Also Bought
Editorial Reviews
Book Description
Robert C. Camp's best-selling book, Benchmarking, served as the premier resource on measuring corporate performance. Now, his newest title, Business Process Benchmarking, provides the most up-to-date information to show readers how to conduct successful benchmarking projects. Readers will discover how to: use Camp's renowned 10-step benchmarking process to achieve peak performance; analyze the performance gap and ensure that every employee contributes toward enhanced corporate performance; train employees to use benchmarking tools to maximize the company's results.
About the Author
Robert C. Camp is manager, benchmarking competency, quality office, for Xerox Corporation's U.S. customer operations. The most widely recognized authority on benchmarking, Camp helped establish the International Benchmarking Clearinghouse, and served on the Executive Committee of the Council of Logistics Management.
Robert C. Camp's best-selling book, Benchmarking, served as the premier resource on measuring corporate performance. Now, his newest title, Business Process Benchmarking, provides the most up-to-date information to show readers how to conduct successful benchmarking projects. Readers will discover how to: use Camp's renowned 10-step benchmarking process to achieve peak performance; analyze the performance gap and ensure that every employee contributes toward enhanced corporate performance; train employees to use benchmarking tools to maximize the company's results.
About the Author
Robert C. Camp is manager, benchmarking competency, quality office, for Xerox Corporation's U.S. customer operations. The most widely recognized authority on benchmarking, Camp helped establish the International Benchmarking Clearinghouse, and served on the Executive Committee of the Council of Logistics Management.
Product Details
|
