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Customer Retention : An Integrated Process for Keeping Your Best Customers
 
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Customer Retention : An Integrated Process for Keeping Your Best Customers (Hardcover)

by Michael W. Lowenstein (Author)
5.0 out of 5 stars See all reviews (2 customer reviews)


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Product Details

  • Hardcover: 250 pages
  • Publisher: Irwin Professional Pub (March 1995)
  • Language: English
  • ISBN-10: 0873892577
  • ISBN-13: 978-0873892575
  • Product Dimensions: 9.5 x 6.5 x 0.8 inches
  • Shipping Weight: 1.2 pounds
  • Average Customer Review: