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V.A. Shiva
V.A. Shiva, also known as Dr. E-Mail, is the chairman and CEO of EchoMail, Inc. Shiva created one of the world's first e-mail systems for which he was recognized with the prestigious Westinghouse Science Award. Shiva founded EchoMail in 1994 to provide advanced business intelligence technologies for e-mail management. Shiva may be reached at Dr.E-Mail@EchoMail.com.

RELATED ARTICLESOther DM Review Content from this Author

Ask Dr. E-Mail:
E-Mail Accidents How to Prevent Them
Column published on May 2003 in DM Review

Ask Dr. E-Mail:
Regulatory Issues
Column published on March 2003 in DM Review

Ask Dr. E-Mail:
Ten Principles of E-Mail
Column published on February 2003 in DM Review Exclusive Online Content

Ask Dr. E-Mail:
E-Mail Management
Column published on January 2003 in DM Review

Ask Dr. E-Mail:
Applying BI to E-Mail Direct Marketing
Column published on November 2002 in DM Review

Ask Dr. E-Mail:
Building a Comprehensive and Real-Time View of Your Customer
Column published on October 2002 in DM Review

The Intelligence in E-Mail: Are You Ready to Listen?
Article published on September 2002 in DM Review

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