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Steven E. Arbogast

With more than 38 years of experience in managing both business and IT environments, Steven Arbogast specializes in defining, mapping, integrating and changing corporate processes. A veteran of enterprise architecture design and maintenance, he understands both the technical and organizational components necessary for effective business change management. An internationally published author and presenter, Arbogast spent his first 31 years with IBM. In 1999, Arbogast formed Advanced Enterprise Services (www.advent-services.com), a professional services business focused on overall business change management. In 2001, he also assumed the role of president for enterprise software vendor QualiWare, Inc., a subsidiary of Denmark-based QualiWare APS, where he worked through 2005. Arbogast still provides management services to Qualiware (www.qualiware.com), while also providing professional services to a variety of businesses.

Recent Stories From this Author

Integrate Process Towers
March 13, 2008 While there are any number of things that can go wrong within a process tower, the greatest exposure tends to exist at the...

A Recipe for Effective Business Process Management
March 13, 2008 Trying to define what’s in a process is like trying to outline what’s in a recipe.

Integrate Process Towers
January 22, 2008 Most large and midsized organizations today have done a good job of documenting key procedures within specific process towers....

All Roads Lead to a Process
October 23, 2006 Effective use of analytic information results in changed processes

All Roads Lead to a Process
October 1, 2006 An effective use of analytic information results in changed processes, and the transformational employee aspects are crucial to...

Beware of the Budget: Why Continual Planning is Critical for Ongoing Success
August 2, 2005 In this competitive era, a business will have a hard time surviving without a well-designed, aligned, repeatable and...

Modeling, Managing Business Performance
February 18, 2005 Business modeling is a process which must be repeatable. Keep your models in a repository where everyone in the business can...

Business Integration: Does the Left Hand Know What the Right Is Doing?
October 1, 2004 The best way to achieve effective integration is to define how the business itself will be integrated and later look at how the...

Tactics for Turning Quality Management Systems Lead into Gold
October 24, 2003 A comprehensive business design and management system makes ülife better for everyone because inefficiencies are removed,...

Business Modeling: Money Pit or Blueprint for Success?
September 5, 2003 This article presents rationale for the importance of übusiness modeling and outlines several common pitfalls üassociated with...



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