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News Briefs

  Online News published in DM Direct Newsletter
October 6, 2000 Issue
  By Rachel Rasmussen

Sun Microsystems and E.piphany Sign Global Agreement to Accelerate the Delivery of Next Generation CRM Solutions

Sun Microsystems, Inc. and E.piphany announced a multimillion dollar strategic alliance to provide customers with a best-of-class next generation customer relationship management (CRM) solution running on a reliable, scalable and highly available platform. The alliance includes joint engineering, sales and marketing. The agreement exemplifies Sun and E.piphany's shared vision of a customer-centric economy, where companies focus their organizations around the customer.

Under the terms of the agreement, E.piphany will leverage Sun's worldwide sales and marketing organization to jointly promote E.piphany's CRM solutions to customers. Sun endorses E.piphany as a leading CRM vendor and premier partner.

"The Web has made customer relationships more important than ever before. Competitive advantage in the 'customer economy' means breakthrough performance, ability to scale, continuous uptime and real-time knowledge of and interaction with your customer base," said Ed Zander, president and COO, Sun Microsystems, Inc. "This is a winning alliance for E.piphany and Sun, as well as our joint customers. E.piphany and Sun's combined resources and expertise will help companies deliver a world-class customer-centric environment."

For more information, please visit and


ETS Emerges as EQUIENT

Emerging Technology Solutions announced that it has changed its company name to EQUIENT. EQUIENT, a Veridian Company, is an e-business consultancy that provides content value management to organizations focused on leveraging their information and content into the fast-growing B2B e-commerce sector. The content management services market will be a critical, high-growth niche in e-business in the next decade.

It has been estimated that the content management market size is at $917 million this year and will grow to $1.3 billion by 2003. It has also been predicted that the content management services market will reach $10 billion by 2004. EQUIENT is committed to ensuring this same success for clients in the digital economy. EQUIENT specializes in providing a full suite of services ranging from strategy development through system implementation to enable clients to fully exploit the revenue potential of their information assets. These services are a critical facet of every e-commerce, supply chain and knowledge management Internet initiative.

"EQUIENT is a combination of two words: Equity and content. We offer a unique understanding of information management business processes and content value creation combined with extensive technology expertise that?s been proven in the marketplace. That understanding is codified in a methodology we call content value management or CVM. We believe our new name makes a forceful statement of these services and the results we achieve for our customers," said Bob Friedenberg, president of EQUIENT. "Although we are changing our name, our focus continues to be on helping our clients gain value from corporate information assets."

For more information, please visit


Connex Sets the Pace for Mid-Range NAS Servers with New N3100

Connex, a developer of scalable network attached storage (NAS) and storage area network (SAN) products, unveiled the N3100, a next-generation NAS data storage appliance that brings a wide range of storage and file serving solutions to departments and workgroups by delivering increased performance, improved scalability, higher availability and a lower total cost of ownership within conventional Windows and Unix server environments.

Providing file services to heterogeneous Windows or Unix networks, the Connex N3100 offers simultaneous support for both NFS and CIFS, allowing users and devices quicker access to shared files while decreasing the demands on Unix or Windows application servers.

Offering a robust 288 gigabytes of Ultra160 SCSI RAID-5 capability, the Connex N3100 NAS server is designed for the high-end workgroup to mid-range departmental storage applications. Optimized for modularity and high availability, the Connex N3100 allows network administrators and IT managers to break the bonds of cost of ownership, complexity and downtime required to add SCSI-attached storage to typical NT and UNIX servers.

Administration of the Connex N3100 through its Web browser interface makes the task of adding new network users in heterogeneous environments easier while still delivering quick response time to attached clients. In addition to adding network users with no degradation in performance, the Web-based administered Connex OS requires no extra site license fees for additional users, making the Connex N3100 an even better value for growing departments and workgroups.

"With storage requirements growing at alarming rates, it is virtually impossible for companies to keep pace given the cost, complexity and downtime demands of the traditional server- attached storage model," said Andy Higginbotham, director of product marketing at Connex. "The N3100 is the simple, safe and scalable answer to departmental and workgroup storage needs."

For more information, please visit

Rachel Rasmussen was a Web Editor of

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