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News Briefs

  Online News published in DM Direct Newsletter
July 14, 2000 Issue
  By Rachel Rasmussen

Anderson Consulting and Novient Form Alliance to Optimize Performance of Professional Services Organizations

Novient Inc., a global provider of Internet infrastructure, and Andersen Consulting, a leading global management and technology consultancy, announced a strategic alliance that will provide solutions that will enable Andersen Consulting to help its clients maximize their human capital assets ? an essential requirement of the growing electronic economy.

Under the terms of the alliance, Andersen Consulting has named Novient as its preferred provider of professional services automation (PSA) solutions. Through this alliance, Andersen Consulting will be able to offer its clients solutions that will enable entire services communities ? clients, business partners, corporate alliances and independent resource portals ? to collaborate and communicate more effectively and efficiently.

"While evaluating professional services automation solutions for our own internal use, we determined that Novient offered the best solution for us and provided one of the most complete and proven PSA solutions for our global needs," said David Clinton, managing partner of Andersen Consulting?s human performance service line.

"The choice of Novient as Andersen Consulting?s preferred global PSA partner is a landmark event for Novient. The alliance between Novient and Andersen Consulting further expands Novient?s global reach, making Novient?s Internet infrastructure, iServerNet, and Novient?s PSA solutions, eServices, one of the world?s most widely used and recognized professional services automation solutions," said Halsey Wise, Novient president and COO.

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PeopleSoft Delivers E- Business Analytics for CRM

PeopleSoft Inc., a global e-business solutions leader, shipped Customer Profitability Workbench, the first in a series of pure Internet e-business intelligence applications that turn business data into information that is used to create profitable customer relationships.

The Customer Profitability Workbench leverages data from PeopleSoft's CRM and ERP applications so companies can quickly and accurately identify their most profitable customers, products and channels.

With PeopleSoft's Customer Profitability Workbench, businesses can identify the areas that are driving profits and drill down to pinpoint key information about customers, products and channels. By understanding the factors that drive profitability, companies can analyze strategies to enhance their revenues and fine tune their sales and marketing programs.

"This is an example of using applied technology to deliver the next generation of e-CRM," said Sam Gallucci, executive vice president and general manager for PeopleSoft's CRM division. "Companies must be able to convert customer data into information they can use, identify and nurture customer relationships and capitalize on them. Such intelligent e-business solutions are critical to meeting the demands of today's discriminating customer ? and PeopleSoft has them."

For more information, please visit


SAGA SOFTWARE and Acumen Solutions Join Forces to Deliver E-Business Integration Solutions to Telecom Sector

SAGA SOFTWARE, Inc. announced that it has entered into a systems integration and services partnership agreement with Acumen Solutions that will help telecommunications companies efficiently and effectively integrate into e-business with Sagavista, SAGA's premier e-business software solution.

"Acumen is an emerging, high-growth company with deep telecommunications domain expertise and strong information technology services capabilities," said Clement Chen, SAGA's director of business development. "This partnership is part of SAGA's commitment to establishing strong relationships with systems integrators and professional services companies within the telecommunications marketplace."

This partnership will include the training of Acumen personnel in Sagavista technology and implementations, joint sales and marketing activities focused in the telecommunications sector, as well as licensing of SAGA's enterprise application integration (EAI) methodologies to Acumen.

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Rachel Rasmussen was a Web Editor of

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