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News Briefs

  Online News published in DM Direct Newsletter
June 9, 2000 Issue
 
  By Rachel Rasmussen

Knightsbridge Solutions Launches E-business Practice to Implement High- Performance Data "E-frastructures"

Knightsbridge Solutions LLC announced "Xtreme-E," a new suite of systems integration services delivering high-performance data "e-frastructure" solutions for firms with terabyte-class data volumes, massive throughput needs, high reliability requirements and intense demand for user access. Xtreme-E services will be delivered through a new practice area that leverages the firm?s experience in high-performance data warehousing.

"The growth of e-business has led to exponential growth in data volumes, data complexity and demand for user access," said Rod Walker, president and COO. "Power users want direct access to data integrated across channels, they want granular levels of data in real time, they want to implement customer care and marketing programs that personalize delivery ? and they want it now."

The "Xtreme-E" service suite includes four services that address the need for high-performance data solutions: continuous data extraction, transformation, and analysis; B2B data aggregation and syndication; cross-channel data integration; and interaction management and self-service solutions

For more information, please visit www.knightsbridge.com.

 

PeopleSoft Unveils Internet Platform for Integrated Front- and Back-Office E-Business Solutions

PeopleSoft Inc., a global e-business solutions leader, announced the availability of Vantive 8.5, the customer relationship management (CRM) industry's first Internet server architecture. Vantive 8.5 allows PeopleSoft to implement comprehensive CRM solutions at companies that want quick, cost-effective and seamless integration and support for sustained growth. Vantive 8.5's scalability allows enterprise customers to support up to 20,000 concurrent users, more than any other CRM platform.

Vantive 8.5 seamlessly links such enterprise systems as billing, inventory and supply chain management. In addition, Vantive 8.5 provides an open platform for building robust, high-performance, browser-based Internet applications. PeopleSoft designed Vantive 8.5 for performance, scalability and easy Internet use. Vantive 8.5 supports Unix, Windows NT and all major database platforms. Vantive 8.5 also supports DB2, which eases implementation in existing IT environments at large banking and financial services institutions.

Current Vantive customers can automatically upgrade to Vantive 8.5. The upgrade will be compatible with existing Vantive 8 clients, integrations and business processes. It also will remain compatible with existing "alternative clients," which access Vantive applications through the application programming interface (API). For more information, please visit www.peoplesoft.com.

 

Gartner to Study the Emerging Market for CRM Integration Requirements in Asia/Pacific

Gartner Group, Inc. announced that it is planning an in- depth multiclient study to examine the customer relationship management (CRM) market. The study will examine the demand by companies in Asia/Pacific for software applications, consulting, engineering, installation and other technical and professional services. Questions regarding preferred service bundles, future customer requirements and budgeting in specific countries and companies will all be addressed.

The research will be derived from surveys of 670 large and mid-size companies across 11 countries in Asia/Pacific and will focus on the factors and issues that shape the CRM market, some of which include:

  • What types of companies are buying which CRM products and services, and how do they plan to integrate them?
  • What will drive the integration ? sales force automation, call center automation, marketing automation, ERP or something else?
  • What are the mission- critical CRM integration opportunities? How are they related? Is Internet/intranet technology a key?
  • Who are the buyers of CRM integration?

The study is scheduled to begin in July 2000 and results are scheduled for release by November 2000. The study findings will be made available only to the sponsors. For more information about the study or sponsorship opportunities, please visit www.gartner.com.

...............................................................................

Check out DMReview.com's resource portals for additional related content, white papers, books and other resources.

Rachel Rasmussen was a Web Editor of DMReview.com.



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