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News Briefs

  Online News published in DM Direct Newsletter
June 2, 2000 Issue
 
  By Rachel Rasmussen

B2B E-Commerce Industry Faces Serious Hurdle, According to WIZNET

The process of placing literally millions of products and services on to the Internet is considerably more difficult than initially anticipated and may result in a serious delay in the rollout of many business-to-business electronic trading networks, according to WIZNET, a Florida-based company that specializes in managing Internet content.

After working with numerous clients, officials with WIZNET, Inc. concluded that although many online trading exchanges have been announced, almost none have addressed the issue of how they will get product information ? in some cases catalogs that contain millions of intricate parts ? onto the Internet. Some companies, including many of the high-profile net market makers that are garnering enormous attention, are having to resort to manually keying in large amounts of data, a process that is time-intensive and error-prone. In many cases placing one catalog onto the Web may take as long as three or four months.

"We've been seeing a lot of announcements about new electronic marketplaces, but so far, there aren't many products online," said Steve Attanasio, president & CEO, WIZNET. "That's because no one really thought about how hard it would be to put the descriptions online, and no one wants to talk about it."

For more information, please visit www.wiznet.com.

 

IBM Hits the Road to Bring E-Business to Small Businesses; Multi-City Tour Delivers Expert Advice, Hands- On Web Experience to Small-Business Owners' Doorsteps

In an effort to help small-business owners get on the express lane to e-business, IBM Global Small Business launched the Small Business e-Cities Tour in downtown Baltimore's Inner Harbor. A tractor-trailer loaded with IBM offerings and staffed with experts will tour the US, showing small-business owners how they can use the Internet to improve their bottom line.

The e-Cities Tour is designed to walk small-business owners through the various stages of Internet adoption and help them to choose easy, cost-effective Internet solutions. The tour showcases the company's newest small-business offerings, including subscription services, hardware, software, financing solutions and specific IBM small-business resources.

"We want every business to be an e-business," said Mike Braun, general manager, IBM Global Small Business. "Small-business owners know they must become e-businesses to grow and prosper in the new economy. But it's hard for them because many don't have the resources, skills and time to learn what they need to do and then integrate all the technology. That's why we're going on the road with the e-cities tour ? to show small businesses how the pieces fit together."

Phase one of the tour kicked off in Baltimore, with scheduled stops in the coming weeks in Minneapolis, Nashville, Atlanta, and Raleigh and Charlotte, NC. More information regarding the e-Cities Tour is available at www.ibm.com/smallbusiness/webstart.

 

HP and E.piphany to Provide Comprehensive CRM Offering to Financial Services Industry

Hewlett-Packard Company and E.piphany announced that HP has agreed to become a system integrator for E.piphany's entire suite of customer relationship management (CRM) software. This will include providing customized implementation and integration services as well as reselling E.piphany software to financial services customers.

The combined intelligent customer solution supports HP's e-financial services portal strategy by capturing information on how customers interact with a company and transforming the information into usable customer knowledge. Based on E.piphany E.4, the combined solution seamlessly integrates data extraction, warehousing, reporting, data mining, campaign management and real-time personalization into a single Web-based platform. As a result, financial services institutions can collect, interpret and act on customer data from multiple internal and external sources to tailor their e-commerce functions across all customer touch points.

For more information, please visit www.epiphany.com and www.hp.com.


Rachel Rasmussen was a Web Editor of DMReview.com.



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