Portals eNewsletters Web Seminars dataWarehouse.com DM Review Magazine
DM Review | Covering Business Intelligence, Integration & Analytics
   Covering Business Intelligence, Integration & Analytics Advanced Search
advertisement

RESOURCE PORTALS
View all Portals

WEB SEMINARS
Scheduled Events

RESEARCH VAULT
White Paper Library
Research Papers

CAREERZONE
View Job Listings
Post a job

Advertisement

INFORMATION CENTER
DM Review Home
Newsletters
Current Magazine Issue
Magazine Archives
Online Columnists
Ask the Experts
Industry News
Search DM Review

GENERAL RESOURCES
Bookstore
Buyer's Guide
Glossary
Industry Events Calendar
Monthly Product Guides
Software Demo Lab
Vendor Listings

DM REVIEW
About Us
Press Releases
Awards
Advertising/Media Kit
Reprints
Magazine Subscriptions
Editorial Calendar
Contact Us
Customer Service

Verint Announces Acquisition of UK-Based CM Insight

    Online News published in DMReview.com
February 14, 2006

Verint Systems Inc., a provider of analytic software-based solutions for security and business intelligence, announced the acquisition of CM Insight Limited, a privately held customer management solution provider that helps enterprises enhance their customer experience and improve the quality and performance of their contact center operations. Founded in 1998, CM Insight has 23 employees and is headquartered in Weybridge, UK.

CM Insight helps enterprises enhance the performance of their customer-facing operations by analyzing customer contacts to provide a deep understanding of how contact center interactions impact customer behavior. This actionable intelligence helps enterprises better understand the factors that shape their customers' experience so they can develop more effective strategies for growth.

Verint Systems has acquired the business of CM Insight for approximately $5.8 million in cash at closing and additional earn-out payments over two years based on certain performance targets. The acquisition is expected to be neutral to pro forma EPS in Fiscal 2006.

 

...............................................................................

For more information on related topics visit the following related portals...
Analytics and Business Intelligence (BI).

This piece has been brought to you by the DM Review Editorial staff.



E-mail This Online News E-Mail This Online News
Printer Friendly Version Printer-Friendly Version
Related Content Related Content
Request Reprints Request Reprints
Advertisement
advertisement
Site Map Terms of Use Privacy Policy
SourceMedia (c) 2006 DM Review and SourceMedia, Inc. All rights reserved.
SourceMedia is an Investcorp company.
Use, duplication, or sale of this service, or data contained herein, is strictly prohibited.