Portals eNewsletters Web Seminars dataWarehouse.com DM Review Magazine
DM Review | Covering Business Intelligence, Integration & Analytics
   Covering Business Intelligence, Integration & Analytics Advanced Search

View all Portals

Scheduled Events

White Paper Library
Research Papers

View Job Listings
Post a job


DM Review Home
Current Magazine Issue
Magazine Archives
Online Columnists
Ask the Experts
Industry News
Search DM Review

Buyer's Guide
Industry Events Calendar
Monthly Product Guides
Software Demo Lab
Vendor Listings

About Us
Press Releases
Advertising/Media Kit
Magazine Subscriptions
Editorial Calendar
Contact Us
Customer Service

General Medical Council Selects Siebel Public Sector

    Online News published in DMReview.com
January 6, 2006

The General Medical Council (GMC) has standardized on Siebel Public Sector for its case management platform. The official regulator of the U.K. medical profession will deploy Siebel Public Sector as the core business system to support its ongoing reform program. The program will help the GMC in its mission to safeguard the highest standards of medical ethics, education and practice in the interests of patients, the public and the medical profession.

"The GMC is currently implementing the most comprehensive and wide-ranging reform of medical regulation since it was established in 1858, and Siebel Public Sector is playing a key role in that process," said Dave Anson, Head of Information Systems, General Medical Council. "The GMC intends to use Siebel Public Sector as its primary case management system, consolidating data concerning doctors, complaints, investigations, hearings, and medical school audits across multiple data sources and automating aspects of case workflow. This will provide the GMC with the capability to realize its vision and ambition in regulating doctors and ensuring good medical practice."

In the past three years, the GMC has undergone significant changes to improve all internal processes associated with monitoring and determining a doctor's overall fitness to practice. A new single system will support the introduction of new processes and the management of existing key processes, such as registering doctors, investigating complaints, managing hearings, auditing medical schools and examining overseas doctors. A key aspect of the GMC's information strategy is to provide access to some of its information for a variety of external audiences through Internet portals. While the GMC has already made significant strides in this direction, Siebel Public Sector will enable the GMC to enhance this capability, introducing electronic interaction with doctors, pharmacists, health sector employers, the general public, and other interested parties.

Following a rigorous analysis of the leading customer relationship management (CRM) vendors, the GMC selected Siebel Systems. A key reason for the GMC's investment in Siebel Systems was its analytics solution. Siebel Business Analytics will enable the GMC to gain insight into key processes and measures in areas such as complaint handling and investigation through real-time graphical and tabular reports.


For more information on related topics visit the following related portals...
CRM and Security.

This piece has been brought to you by the DM Review Editorial staff.

Solutions Marketplace
Provided by IndustryBrains

Customer Relationship Management for IT
Web-based CRM and more with Autotask: Great business management software optimizes resources and track billable project and service work. Get a demo, then try it free with sample data. Click here for your free trial!

Numara Track-It! Help Desk & CRM Software
Numara IT Solutions provides Track-It! - the leading help desk software solution for employee & customer self-help, call tracking, problem resolution, remote control, asset management, LAN/PC auditing, and electronic software distribution. Free demo

Integrated Revenue Management Software
Maximize, protect, produce and analyze revenue by consolidating customer data from multiple disparate sources across the enterprise and associating it with real-time operational data for a complete and unique view of your customers and business.

Clean Your Data for Better Marketing Results
Protect against fraud, waste and high marketing costs by cleaning your database of inaccurate, incomplete or undeliverable mailing addresses. Add on phone checking, name parsing and geocoding as needed. FREE trial of Data Quality tools here.

Data Mining: Levels I, II & III
Do you know who your best customers are and why? Learn how to anticipate customer behavior using your existing data with predictive modeling. View upcoming events in data mining.

Click here to advertise in this space

E-mail This Online News E-Mail This Online News
Printer Friendly Version Printer-Friendly Version
Related Content Related Content
Request Reprints Request Reprints
Site Map Terms of Use Privacy Policy
SourceMedia (c) 2006 DM Review and SourceMedia, Inc. All rights reserved.
SourceMedia is an Investcorp company.
Use, duplication, or sale of this service, or data contained herein, is strictly prohibited.