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Industry Implementations

  Product News published in DM Direct Newsletter
December 16, 2005 Issue
 
  By DM Review Editorial Staff

Global Hyatt Implements Hyperion System 9

With five operating units in 44 different countries managing 825 properties, Global Hyatt was faced with the challenge of managing a significant amount of financial, forecasting and planning information. The premier lodging company needed a solution that would allow it to simplify its information delivery while at the same time ensuring accuracy, speed and consistency of data. Finding that neither standard reporting software nor conventional consolidation software met all of its requirements, Global Hyatt implemented Hyperion System 9, a comprehensive performance management system that delivers precisely the financial, operational and market data Global Hyatt users need, in a format customized to their roles and responsibilities.

Hyperion System 9 integrates financial management applications with a business intelligence platform into a single system. Accessed through a standard Web browser, Hyperion System 9 delivers financial reporting, consolidation, forecasting, planning and scorecarding through a single entry point.

"We're enabling our users with direct access to reliable and relevant information. Hyperion System 9 provides a single system to interact with all different types of data regardless of the source of information," said Sufel Barkat, assistant vice president for Hyatt Hotels Corporation. "The solution not only provides financial and operational data, but also provides overall market data from the hospitality industry. The users have comprehensive information that provides the best possible context for decision making."

"Additionally, our users no longer have to back in and out of multiple applications and piece together information from each one to get a clear picture of our performance," Barkat continued. "Instead, Hyperion System 9 makes it possible for us to view unified data through one click access, with all users able to look at the same data in the same way."

Next steps for the implementation will be to deploy the Hyperion Master Data Management (MDM) capability to centrally manage data structures. MDM will make it possible for the company to manage changes down to the various source systems, aiding in the unified collection of data.

Parkview Health Uses Fair Isaac's Business Rules Technology to Help Improve Healthcare Services

Parkview Health is using an integrated solution that combines Fair Isaac Blaze Advisor rules management technology with IDX Carecast enterprise clinical system to deliver sophisticated decision management support for healthcare providers across the organization.

The combined solution has enabled Parkview, a not-for-profit, community-owned network of eight northeast Indiana hospitals, to develop a series of expert business rules that improve the efficiency and safety of medication ordering and administration. Parkview has improved medication turnaround time by an average of 43 minutes and is providing its clinicians with valuable tools that support patient safety and help prevent adverse drug events.

"At Parkview Health, we are focused on how we use healthcare decision-making to deliver trusted care and improve health in the community," said Jerry Mourey, vice president of information systems at Parkview Health. "Blaze Advisor and Carecast have proven to be valuable technologies for the implementation of new decision management initiatives."

Carecast creates a comprehensive lifetime patient record by automating the workflow of users and supporting clinical, financial and administrative processes. As the embedded rules management component of Carecast, Blaze Advisor provides a rules building engine that enables healthcare organizations to develop tailored decision support functionality that addresses the requirements of specialty areas and patient safety initiatives. The use of expert rules allows doctors to make more informed decisions regarding care, to adopt best practices and to better understand the cause and impact of their decisions. Healthcare business managers gain the ability to control rules and business policies and to set actionable limits that are flagged when reached.

Boots Selects Endeca Search and Navigation Solution to Improve Online Shopping Experience

Nottingham-based Boots.com Direct Limited, a subsidiary of Boots Group PLC, has deployed Endeca's search, navigation and merchandising solution on Boots.com, the company's online store. Deployed as part of the company's ongoing efforts to improve the shopping experience for the holiday shopping season, the new search solution offers a wide variety of intuitive, cutting-edge features and functionality to help shoppers more quickly and easily find desirable products.

The Endeca InFront gives online shoppers the ability to refine searches and navigate products by the shopping criteria most important to them - a next-generation approach known as guided navigation. For example, shoppers can refine searches by price range, brand, department, product category and more.

"Search plays a pivotal role in the online shopping experience, with the majority of our shoppers using our search engine to find products," said Brian Linnington, Head of Boots.com. "With Endeca, we can give our shoppers easy and accurate means of finding products and information, while providing helpful next steps to quickly hone in on the most desirable items. The end result is happier customers and better sales."

Powering the largest and most heavily trafficked online stores on the Web, Endeca InFront is now used by more leading online retailers than the next six competing solutions combined. Retailers including 1-800-Flowers.com, Barnes & Noble, Bol.com, Comet, Dabs.com, The Home Depot, Littlewoods, Tesco and Wehkamp rely on Endeca as a critical piece of the online sales efforts.

Sentry Insurance Reduces IT Expenses and Increases Data Availability with NEON Enterprise Software's Database Management Products

Sentry Insurance has completed its implementation of the NEON Enterprise Software, Inc. (NESI) IMS database management product suite, measurably reducing IT costs and increasing data availability.

Sentry Insurance, which offers a complete line of insurance products to protect businesses, cars, homes, lives and retirement incomes, evaluated several IMS software vendors before selecting database management products from NESI including Mission Control, Eclipse iRecover and the Eclipse Reorganization Utilities. Sentry selected NESI products to reduce its overall IMS software costs and improve data availability through better performing tools.

"The Eclipse Reorganization Utilities allow us to perform our database reorganizations with greater ease and provides many performance improvements," said Robb Hermes, database administrator, Sentry Insurance. "By using Eclipse iCopy, we have reduced central processing unit (CPU) usage and cost by 50 percent."

The Eclipse iRecover tool has allowed the Sentry team to create stand-alone incremental image copies and produce a media inventory report to ensure the system is prepared for successful recovery. Using Eclipse iRecover and Eclipse iBuild, Sentry has reduced the number of images copies needed from 7,000 to 2,000 and reduced its database index recovery time from five hours to 15 minutes.

Gruppo PAM Selects Sunopsis to Aid Business Development

Gruppo PAM, Italy's largest supermarket chain, will use Sunopsis Data Conductor to address its data integration needs. Gruppo PAM will use Sunopsis' innovative E-LT (extract, then load and transform) product for automating key processes and assisting with data management projects across the company's diverse business lines. This will include migrating applications from mainframe systems to an open environment, as well as loading their data warehouse that provides a 360-degree analysis of the different business area activities.

The retail giant, which has revenues of approximately $3 billion and more than 10,000 employees, coordinates purchasing, logistics, administration and control, legal affairs and the development of the information systems for the different sales channels. Channels include hypermarkets, supermarkets, airport duty free stores, convenience stores and restaurants.

Pierangelo Tripoli, Gruppo PAM's director of IT, said, "We need to focus our activity on the strategies and projects decided by senior management, and also on the requirements for offering more services to our clients. We are in a continuous search for innovative, flexible and reliable software that can assist us in the automation of our processes."

The retailer is planning to extend its use of Sunopsis products when implementing an enterprise data Hub that will use Sunopsis for the asynchronous, real-time feeding of the data warehouse from the different source systems. This effort will leverage the ability of Sunopsis' Data Conductor to be extended with other components of Sunopsis' leading integration solution, the Sunopsis Active Integration Platform. Enterprise data will be deployed in a standard format, making it available for all applications through a public interface, thus implementing a truly modular information system.

Romano Gervasuti, Gruppo PAM's data warehouse project manager, explained: "We chose Sunopsis because of its innovative E-LT architecture which allows us to avoid the bottlenecks traditionally associated with engine-based ETL products. While traditional ETL products use proprietary engines, require acquisition of dedicated hardware and training of IT personnel, Sunopsis immediately demonstrated its productivity, its ease of use and quick learning curve."

CDC and ChoiceMaker in Multimillion-Dollar Deal for Nationwide Disease Surveillance System

The Centers for Disease Control and Prevention (CDC) has selected software from ChoiceMaker Technologies Inc. for use with the National Electronic Disease Surveillance System (NEDSS) applications that CDC is developing. ChoiceMaker's patented, artificial intelligence-based software will be embedded in the PAM Development Platform, a CDC-built NEDSS product. These applications will be made available for deployment for all 50 states, as well as several U.S. territories in the next few years, and will play a role in improving the nation's ability to identify and track emerging infectious diseases and potential bioterrorism attacks.

Scott Danos, the NEDSS Project Lead Public Health Analyst at CDC, said, "We intend to standardize on ChoiceMaker as the record matching system of choice throughout the NEDSS platform."

When applied to the national health registry, ChoiceMaker's software ensures that false alarms are not raised due to duplicate reports of the same case. In the event of an emergency, it would be critical that public health professionals have a clean list of those affected, so as not to waste time on multiple interventions with the same individual.

NEDSS requires a deployment at many sites and integration with many different middleware platforms, databases, and hardware configurations. CDC reports that in the event of a major epidemic, the system must be able to handle millions, or even tens of millions of records. These requirements are easily met by ChoiceMaker's high-speed algorithms, cross-platform Java technology, and EJB and Web services interfaces.

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For more information on related topics visit the following related portals...
Business Intelligence and Business Rules.

This piece has been brought to you by the DM Review Editorial staff.



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