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CA and Nexio Technologies Partner to Provide IT Service Management Best Practices

    Online News published in DMReview.com
November 23, 2005

Computer Associates International, Inc. and Nexio Technologies announced CANEXION, a new best practices library that provides ITIL processes and implementation procedures mapped to CA Service Management products.

By easing the implementation of proven service management best practices, CANEXION, enables CA customers to optimize the productivity of their IT organizations and improve the alignment of IT investments with business priorities. It is based on industry standards and frameworks such as ITIL, CobiT and BS15000.

The CANEXION Best Practices Library was jointly developed by CA Technology Services and Nexio and is available free at http://supportconnect.ca.com. Nexio is a strategic augmentation services partner to CA Technology Services, and CANEXION is the result of aligning ITIL best practices with the practical implementation experience gained through this partnership. CA is planning to localize content in other languages to keep customers current with ongoing changes in relevant industry standards. Implementation services and enhanced versions of the best practices library also are available.

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